Are you interested in working in a higher education institute within Colorado? The following employment pages of Colorado schools publish the latest recruiting information about faculty, administrative, and executive jobs at colleges and universities in Colorado. You can follow Topschoolsintheusa.com to see reputation and ranking information of each university.
- Thembaprograms: Geography of Colorado, covering major wildlife, brief history and major cities.
Job Description Help Desk Agent
The Help Desk Agent is responsible for customer inquiries from a wide variety of service areas. These can be inquiries about software as well as hardware. First-level support help desk agents are the first point of contact for customers when they have a problem or question about a product. They are employed in large companies in their own departments as well as by special service providers and have only been trained to answer frequent or simple questions. More difficult cases are passed on to in-house specialists, the second-level support. This consists of more experienced people who only take care of more complex issues and look for solutions to them. In addition, if necessary, they forward to third-level help desk agents. Teams of experts sit here who specialize in one area. These include programmers, network or server specialists. The necessary qualification for the job as a help desk agent depends very much on the respective area of application.
The Help Desk Agent has the following typical tasks
Depending on the level, the field of activity of a help desk agent can consist of classic telephone service or customer support using technical equipment or specific software, eg remote maintenance or a live support system. The help desk agent usually first enters the requests into a special tracking system that allows all account managers to access the error and service history. The system is also used to analyze and further develop the service and the products. For better analysis options and direct correction of software errors, more advanced help desk agents even dial into the respective system environment via ISDN or DSL. In addition, help desk agents must have financial.
Colorado College – Employment
Learn the qualifications and duties associated with faculty, administrative and support staff positions available at this school. Has contacts.
Colorado School of Mines – Employment
State institute devoted to the mining trade conveys summaries of available jobs. Link to the human resources department or to related details.
Colorado State University – Employment
Think about joining the Ram community while perusing job descriptions for its staff, faculty and administrative positions. Links to offices.
Fort Lewis College – Employment
Divulges specifics about the faculty and professional staff opportunities at the Durango school. Learn the application and contact protocol.
Regis University – Employment
Jesuit univ. delivers salary, application, qualification and contact info regarding vacant job opportunities. Locate the human resources office.
United States Air Force Academy – Employment
Help serve the nation by filling one of the positions available at this armed forces school. Holds a newsletter, and adds application details.
University of Colorado at Colorado Springs – Employment
Personnel office distributes employment info pertaining to classified and unclassified openings. Find the employee handbook and contact details.
University of Colorado at Denver – Employment
Catalog delineates the responsibilities and duties required for each available position. Read policies and procedures, and join the mailing list.
University of Denver – Employment
Check for openings at this university, and scrutinize the descriptions and qualifications associated with each position. Shares application data.
University of Northern Colorado – Employment
See what is available in terms of employment at this educational institute, and peruse details on the positions and on how to apply for them.